Want them all
What’s up with the customer service in store? Haven’t shipped at Penney’s since I was a kid but thought I would give you all a chance today. I called on location (Florence KY) and no one answered the phone, not even the operator. I called another location (Colerain, OH) and was left on hold. Called a 3rd location (Eastgate, OH) and someone picked up the phone then hung up! It shouldn’t be this hard for me to spend my money with you. 👎🏾
@geminimimi We're very sorry to hear of your experience. Associates may have been busy with our current sale going on. We have forwarded your feedback. If you still need assistance, please give us a call at 1-800-322-1189. We'll be happy to help!
Very disappointed! i went to @jcpenney looking for boots and shoes for myself and my kids...the women shoes section had little to no heels or boots in wide most were medium or regular fit 😫....so i moved upstairs and couldn't even find one pair of shoes for my daughter because boxes were everywhere and some even empty...it's disappointing because I've had this experience the last couple of times I've gone to @jcpenney n several different locations😒 and now it's what i expect before entering their stores
Great side zips!
@mybestloves_09_16 Oh no! We apologize for this experience. We have forwarded this feedback on. We do have some great sales going on right now online, and we carry wide width online as well. Feel free to check them out!
The website up date looks amazing! I was praying y’all updated it a little! I think there is still room for improvement to make the shopping experience better! I love online shopping and the website has to be on point😊😊
Why are you all making it so difficult for international online shoppers. We have money to spend too.
@gracious4398 We apologize for any confusion! You should be able to go to JCPenney.com and scroll to the bottom. Under "More ways to shop", click on "International shopping" and select your country. Hope this helps!
@_taketimetoeat_ Thank you for this feedback! We continue to make improvements to the site!
Oh my my @nlconk what do you say
I raised my 4 now adult children out of @jcpenney. All of their starting school, back to school, Christmas, Easter, summer play/vacation, everything they needed in the line of clothing came from jcpenney. I found them to be reasonable price for the basics and the trends. I still shop jcpenny for gifts, household and anything else I/ we need❤️. Thanks guys.
@honeyissweet45 That's so wonderful! Thank you for continuing to shop with us! We appreciate your business. Have an amazing day!
@jcpenney, thanks 😊❤️!
@jcpenney please tell me where I can find the black combat boots @traceeellisross has on in her collection. #luvjcpennys❤#gots2havethem
@starkeliamoniquemoore They are so perfect and versatile! Those awesome boots are the Arizona Julie Women's combat boots; item 0378036. They come in 3 colors, and are buy one get 2 for free! Wow! Use code FUNDEAL for additional savings!
Thank you @jcpenney