98,139 Posts

Normal Julianna Jana Young
juliannajanayoung @insidezappos #CustomerService #CultureShock number one: Anyone who has spent any time in customer service knows what AHT is. Unless, of course, you work at @zappos! #AHT (#AverageHandleTime) is something closely monitored by most (if not all) other companies. Your AHT is a reflection of how long, on average, it takes you to complete a phone call/live chat/email interaction with a #customer. They want you giving stellar service while being with the customer the shortest time possible. Truthfully, these two goals are not compatible. #Zappos knows that and kicked AHT to the curb. Yep. The customer truly comes first. They don't time you & punish agents for personalizing calls. In fact, Zappos holds the world record for the longest ever service call: 10 hours. I'm not sure what they talked about that whole time, but I bet they are besties for life. #efficiency is obviously an important goal, but not before #service. 50s

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Valencia S A R A H
sarahhbyrne Look at what one of my beautiful customers gave me! I almost cried with happiness, such a nice gesture! #victorandrolf #flowerbomb #customerservice #heartwarmed 4min

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Normal friendsfunfash
friendsfunfash I love to make customers feel like a star! @starwearsclothing my earlier retail days I learned how to provide excellent customer service and provide that experience. Although, some of my customers I will never get a chance for face-to-face contact, I can still being happiness! Thanks to Orna for purchasing the Chanel bag! We have 10 new handbags and other products coming soon! I say yes to pursuing your dreams even with the road blocks and hurdles it is all worth it! @starwearsclothing 10min

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Lo-fi Julianna Jana Young
juliannajanayoung @zappos + #LasVegas = #TheHighLife! Okay fellow @insideZappos #insiders, here comes more about my #zappostour with @erika_svea, and I am pretty certain businesses everywhere should be #takingnotes on this: #CustomerService. I was truly dumbfounded. Let me remind you that this is all IMHO, and not sucking up to anyone. I've just spent years in customer service and never seen anything like what they're doing. The 3 main points of interest are to immediately follow... 16min

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justfab_hair Prices Have Been Cut and More Deals Been Added..
Bundle and Save up To 10% OFF...
I Carry Top Quality 6A/7A Hair..
All Hair Bundles Are Full and Fabulous No Tangles or Matting
Can Be Colored and Bleached in Minutes with No Damage.
Long Lasting
#Beauty #Extensions #CurlyHair #VirginHair #HappyCustomer #FullWeave #entrepreneurs #SmallBusiness #FreeShipping #onlineStore #weaves #hairlife #HairBoutique #HotDeals #exclusiveSale #customerService #BundleDeals #Goodhair #squareMarket #onlineSales
57min

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Amaro mrshauntimberlake
Normal Venisse Faith  Dsl
benntambling I. Need. Patience. #customerservice #goodvibes 1h

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Sutro Deys Cb Setiawan

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ignitecycle Have you met 2 of our favorite front desk girls yet? We especially love the cold towels at the end of our ride!! #fun #fitfam #followus #2weeksfree #laderaranch #pedalon #livetoride #spin #spuddies #customerservice 1h

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Hudson Betsi Krisniski
ifixed__ iPad Mini looks better than new after glass repair surgery! Quality and customer service!! Give us a call today!!! #ifixed #iphonecrack #ipadcrack #fixphones #fixscreens #customerservice 2h

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Normal johnherman68
johnherman68 ..karena chat dengan teman terlalu mainstream 😎 wkwkwkwk #zopim #customerservice 2h

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slim.jpg Just received the drop from @Twntytwoclo. Im somewhere inbetween wanting to wear this with everything and wanting to put it on ice. Shoutout to Gary and the good folks over there for going ABOVE and BEYOND to hook me up.
Test run at the Yankee game complete.

#twntytwo #CustomerService #A1 #Strapback #Cap #NewYork #Fashion
2h
  •   dontbelievethebs Awesome Swag! 2h
  •   fadda_g I'd wear this everywhere but N.Y. 1h
  •   slim.jpg @fadda_g Unless they do another run, I believe its sold out, so Im good in the town and out. 1h
  •   fadda_g Naw, this is a rep where you're from while you're out of town hat. #travelcap 1h
  •   slim.jpg @fadda_g You think so? Out of towners like ANYTHING NY, so I dunno if they would appreciate the craftmanship and exclusivity of this hat more than they would a $10 "NY" Hat you can get in Times Square lol. 1h
  •   fadda_g True true 54min

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Hefe Juan Manuel Hernandez

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Normal Mitchell Francis Moskowitz
thebarbermitch After a crazy busy day at the shop, I decided to make a meme using a picture I found on Facebook. Nothing is worse then when you have a packed room of people waiting for you, and you start cutting, ask the person in the chair if the length on the sides is good, they say yes, you do the whole fade, and then they ask you to go shorter. You basically have to redo the haircut. #thestruggle #meme #customerservice #barber #barbering #lovemycraft @barbershopconnect @anthonythebarber916 @showcasebarbers @ciscomvb @mrmendez7001thebarber @barberbrianburt @andrewdoeshair @richthebarber1 @jhamthebarber @alexthebarber138 @barbersisqo @clipperedu @freshambition @successaddict etc 3h

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3h j.a.g_
Normal Jorge A. Gutierrez
  •   ciao_lucia_ Lol! Stand at the door and turn the music off 3h
  •   j.a.g_ See you know the procedure! This is why we miss here! @ciao_lucia_ 3h

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