blakewestlund I want to give credit where credit is due here for a second. A few weeks back I came across a post on @flagnorfail Instagram involving one of their products. That bag was the same that I purchased months back. I have always been interested in their products but have never purchased. They announced a limited edition "Overnight Duffle" one day and it got me to bight. I was excited for my purchase and had high hopes for this product. Rob (owner of FlagNorFail) has promoted and pushed time after time the quality and craftsmanship put into their products. Bag arrived and I really enjoyed it at the beginning. I won't go into details but I had numerous issues with the bag the the following weeks/months to where I had to give up and throw it out. I was discouraged because it didn't maintain the standard I had expected. I was dissapointed. In my fault of things I should have reached out to customer service to address my issues immediately but I am the kind of person who will accept that things happen and move on. Anyways, I made a comment on the post explaining my experience with the bag. Rob reached out to me and wanted to know more about my experience and look into the possibility that maybe it wasn't handled as professionally on their end as it could have (They handled it professionally FYI). As requested, I DM'd Rob. I explain my situation and move on. A few weeks pass leading up to today and I come home from work to a package. I open it to find what you see here. A complete Ultimate Duffle Set. I was blown away. Not only was I pleasantly surprised to see this, but this is far beyond any customer service gesture that I have ever experienced. Flag Nor Fail went above and beyond to address my issue and correct wrong to right. The quality of these are superior to my original bag and it seems they have listened to their customers and made the changes to improve the bags durability. I'm not trying to promote or be a fan boy by writing all of this. I just feel this is the least I could do as a thank you to @robfuckingbailey, @danalinnbailey and the Crew at Flag Nor Fail. This was an unexpected but appreciated gesture and is one that won't be forgotten. Touché 6d

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blakewestlund It's time for Daddy to game 6mon
  •   sean_p86 Is the EA Sports Golf game for your gf or..... 🏼 6mon
  •   wfendler Still waiting on Skate 4. Hoped it'd be here already but the future looks bleak. Might have a #ps4forsale soon. 6mon

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blakewestlund That face cracks me up every time 6mon

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blakewestlund Charlie Brown Halloween is so hot right now 7mon

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blakewestlund Fatty-Mc-Fat 7mon

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blakewestlund It's wedding season! #weddingcrashers 7mon

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blakewestlund Any hopes of maintaining my childhood are now gone. #IUsedToManageMyVideoGameCollection #NowIManageMyMoney #boring 8mon

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blakewestlund It's back 8mon

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blakewestlund Went in sculpted like gods, came out lookin' like blobs #foreverfat #minnesotastatefair 8mon

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  •   sean_p86 Hashtags are priceless!! 🏾 9mon
  •   eirameillac Straight jelly. 9mon
  •   kyleschlink That's what my dad has as well, a Bennington drinking barge 9mon

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blakewestlund Out with the old and in with the new 9mon

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blakewestlund Tic Tac Toe #SheCheats 9mon

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blakewestlund It was a fun run long hair. It's just too damn hot and too much maintenance to keep that doo. 10mon

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