annieryry #candid at Frida y Diego's casa 😇 3w

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annieryry Hola, Ciudad de Mexico 😎 3w

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annieryry Miming around 😶 3mon

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annieryry My favorite LA rats minus @mbloom #gogiants 6mon

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annieryry Cheers to unemployment! 6mon
  •   linzle FUNemployment*** 6mon

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annieryry Just a bunch of rats 6mon

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annieryry Hey @westelm we met 31 days ago but I'm having a terrible time getting any of your phone representatives to apologize on your behalf so I'm posting a picture of us and hoping it will help you remember why you're supposed to care about your customers.
6/7 - We meet in person and I buy your sofa. You say it will take 1 to 3 weeks to arrive. I say, "No prob! I don't mind sitting on the floor for 3 weeks!"
6/29 - I call to ask where sofa is. You say, "It's totes coming, don't even worry!" 7/1 - Best day ever! You call and say "we're totes delivering your sofa in 2 days !" and I am SO happy. I tell everyone I know that I love West Elm so so much.
7/2 - You call and say "Oops, yesterday we lied to you and your sofa is not going to be delivered. Your sofa is still in New Jersey." I am so upset. I ask you for answers you don't seem to know so you transfer me to someone else in the delivery department who says, "oh wait, our bad! Your sofa IS going to be delivered tomorrow! Hold tight and be ready at 8 AM for your sofa b/c it's definitely coming!" 7/3 - You stand me up... I call you up to get some answers and you say, "Oh yeah, that couch wasn't on the delivery truck today, but it WILL be delivered to you on 7/10. 100% guarantee." You didn't apologize but I let that slide because what's one more week when I've already gone three?
7/8 - You call to tell me that you lied again... Sofa won't be delivered until sometime after 7/27. It got lost or something (you're not sure on the details) and now it's back ordered and that's that and to have a nice day.
So 30 days ago you took my money in exchange for a sofa. You said it would take 21 days. Now you say it will take almost three times that. If I'd wanted to pay 1000 dollars to sit on the floor I'd buy a plane ticket to Japan. #westelmsuckerclub
7mon
  •   chelseaballs What the actual fuck?! Get your booty to the West Elm store and [politely] raise hell. Make them give you said sofa immediately if it's on display. Unacceptable @westelm 7mon
  •   linzle Fuckin messed. Luckily i was already boycotting them for being out of my price range 7mon
  •   annieryry @chelseaballs 🏻 Ima walk in, strap one on my back and GTFO of there @linzle I really should have just stuck with IKEA and made @d_t_w_26 do the assembly 7mon
  •   robomcnult this was a cliffhanger 7mon
  •   annieryry @robomcnult it's not over yet... Stay tuned. 7mon
  •   linzle STATUS UPDATE!!!! 7mon
  •   annieryry @linzle it's now looking like early August delivery 😀 My social media rants were well received by @westelm though. They have promised to "make this right"... Ball is in their court now 😐 7mon
  •   jkkkrystal Cool pics @_duuuuuuu_nice!! 6mon

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annieryry Leave it to @shakenshots to pick the most picturesque wedding location for #livinlavidanocha 😛 8mon

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annieryry Just trying to get to Step 43...
🏻 #deathbyikea
8mon

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annieryry They'll literally let anyone into a Giants game 9mon

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annieryry Moments before weeping openly at the #btezl wedding 9mon

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annieryry Feeling like a boss for the day 10mon

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annieryry F#%* 1y

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annieryry Goodbye dear home. You'll always have my 1y

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annieryry So this happened #kapoorapalooza 1y

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